Many customers ask us what we mean by NR ( new repacked). Occasionally we have the option of buying unused back tapes from our customers, who have generally migrated to the next level of tape format. These tapes are than tested to verify by loading them into tape drives at least two times at the minimum.
Verifiable unused tapes are cleaned & re-packed with full 10 years warranty.
We Guarantee the quality of these tapes, but if you are uncomfortable using them, we recommend buying the retail pack, HPE does not make its tapes. They are manufactured mostly by Fuji of Japan.
We ship internationally to wherever UPS, FEDEX and DHL delivers.
We offer Free Ground Shipping to the 48 continental US States on orders over $500.
Applicable to ground shipping within Continental U.S.
Same Day Shipping
Our dedicated staff ships most orders the same day, unless the order is placed after 4 pm PST OR it is out–of-stock.
For priority mail, orders must be placed by 2:00pm PST
Not every product can be shipped on the same day, as they might require special packaging.
Next Business Day Shipping
Orders placed on national holiday/weekend will be shipped on the following business day.
Most of the products are shipped from our San Ramon, CA warehouse. In addition, we have 6 other regional warehouses located across the contiguous states. Products would be shipped from your nearest warehouse.
We ensure that all customer orders are safely delivered within the shortest time frame. However, there are rare chances that you may receive multiple packages as they would be delivered from different locations.
FedEx, UPS, DHL and USPS.
Customers can also provide us theirFedEx/UPS account for “ Freight Collect”
You can also request a specific carrier. Please make sure that you mention it in the section of “special instruction”. Our efficient staff will do its best to fulfill your specific demands.
Substitute Courier Service
The company has the right to ship the order through any other carrier service that we think will be a better choice.
The total cost can be viewed before placing the order, and it depends on
Size and weight
UPS or FEDEX ground is a low-cost, fast and reliable option for all routine shipments in the contiguous states.
Ground Shipments generally take 2 to 5 business days to deliver.
USPS Priority Mail
Economical choice for small quantities of light-weight items, especially the backup tapes.
Reaches anywhere in contiguous states within 2-4 business days.
Good news is that there is no extra charges for Saturday deliveries.
No normal delivery services from FedEx and UPS on holidays/weekends.
Customers requiring urgent deliveries on these days can make a phone call and our staff would help fulfill their request.
Next Business Day Delivery
FedEx and UPS provide fastest delivery to all 50 states. The goods generally reach all addresses by 10:30am, noon, or the end of day.
Second and Third Business Day
Two & three days delivery is available through UPS & FEDEX